Care products for your appliances

Some appliances need regular care. We recommend only using Factory Certified care products, and we can supply those to you. If you have an upcoming service call, your technician can bring any care products you need. Alternatively, we can ship your care products to you for a flat $10 fee at any time.

Sub-Zero refrigeration

If your appliance has a built-in ice maker and/or water dispenser, it will have a water filter. The water filter usually needs to be changed every year or after 2839 L (750 gallons), or every 8000 clean and harvest cycles for ice makers. There are a few different water filter types, so if this is your first time replacing it, we can identify the correct one for your appliance based on the serial number of your unit.

  • 4204490 WATER FILTER REPLACEMENT
  • 7023812 WATER FILTER REPLACEMENT
  • 7042803 WATER FILTER REPLACEMENT

Refrigerators may also have an air purification system. The air purifier cartridge should be replaced once a year. There is only one style of air purifier cartridge, common to all Sub-Zero refrigerators with air purification systems.

  • 7042798 AIR PURIFIER REPLACEMENT CARTRIDGE

Sub-Zero ice maker

In addition to replacing the water filter, standalone ice maker units also need to be cleaned and sanitized every 6 months.

For each cleaning cycle of your UC-15I ice maker, you will need 115 ml (4 oz) of ice maker cleaner. For each sanitizing cycle, you will need 15 ml (1 Tbsp) of ice maker sanitizer, plus an additional 15 ml (1 Tbsp) of sanitizer mixed with 3.8 L (1 gallon) water in a spray bottle as a solution to sanitize the ice bin.

  • 7013400 ICE MAKER CLEANER
  • 7013401 ICE MAKER SANITIZER

Please note that 315I ice makers use a different product line; if you’re not sure which products your standalone ice maker needs, just ask us.

Wolf convection steam oven

You will need to descale your steam oven to remove mineral deposits from the mechanical parts of the unit. This is typically necessary every 6 to 18 months, depending on usage and water hardness. Descale the unit as soon as possible once the please descale message shows up on the oven control panel; the entire contents of the descaler bottle will be needed for the descaling process.

  • 820021 STEAM OVEN DESCALER

Wolf coffee system

You will need to descale your coffee system to remove limescale from the interior of the pump, the solenoid valves, and the heating elements. The frequency of descaling will depend on usage and water hardness. You will need 100 ml (3.70 fl oz) per descaling. The descaling solution comes in pre-measured packets and can be purchased in packs of 2 or as part of the coffee system care kit.

  • 829244 COFFEE SYSTEM DESCALER 2PK
  • 824768 COFFEE SYSTEM CARE KIT

All stainless steel appliances

Signature Polish, available in a 473 ml (16 fl oz) bottle, is recommended to care for the stainless steel finish of your Wolf, Sub-Zero, and Cove appliances. It’s environmentally friendly and safe, with no offensive odor. Free of acid, abrasives, wax, silicone, chemical dryers or toxic propellants, it cleans and polishes without streaking. It safely gets rid of greasy film, water marks, and fingerprints, and protects your stainless steel by forming a transparent surface barrier against dirt.

Contact us to order your supplies, or you can order online through our twin company Pacific Distribution.

We are open Monday to Friday 8 am to 5 pm

CALL 604-941-6199 FOR SERVICE